Jurong West Swimming Complex

“I'm a regular at the Jurong East swimming complex but the facilities are either not opened or old so I decided to take two more stops to Pioneer MRT Station where Jurong West swimming complex is. Just 5 to 10 minutes walk from the train station, Jurong West Swimming Complex share the same building with alot of childcare, enrichment Centre, basically kids friendly place and also a stadium. It has 2 swimming pool, one of the them is about 0.9 m, suitable for kids who don't know how to swim. The play area is not too bad, 2 slides but not for adults and anyone above 1.2 m. Too bad the bigger slide and lazy pool is not opened. Oh yes, there is a jacuzzi by the side for adults. Overall, the facilities are very well maintained.”

“No crowd 3-5pm, can get all the tan because not much blockage surrounding .”

“The kids playground is close until further notice. No info online. If u intend to go cos of playground better find ways to check with pool first. No wonder playground look so quiet. I peep in to confirm there is playground before buying tickets. But in the end can't use playground. Note! It's Feature pool price. I buy under normal cannot scan. Counter say it's feature pool.”

“The staff are very nice and extremely helpful in our situation. We had wanted to go swimming in Singapore and remembered that a few years ago, all you had to do was tap your bus card to enter. However, things have changed- now, in order to enter at all, you have to register for an ActiveSG account. Unfortunately for non- Singapore residents, this process is nearly impossible without a Singaporean phone number, and then also a Singaporean credit card. Thankfully, we had helpful desk staff figure out a way to sneak through the problem, and one staff offered to use his credit card in exchange for payment in cash. We still needed to provide the postal code for our flat, but eventually, after almost half an hour of trying, we managed to get through without registering for an account. Then, when we got inside, we realised that the entire waterslide and lazy river had been closed because of no one doing regular maintenance during Covid! Not only that, but even though we paid for adult passes inside, the kids were not allowed into the jacuzzi because they said only adults. And the kids were not allowed on the kid's playground either because they had to be very short in order to enter. All that said, we enjoyed swimming in the pool even though we could have went to the pool next to our flat, but we thought this would be more fun with a waterslide. We are very dissatisfied with the system, but the only reason for 2 stars is the staff were helpful, otherwise we would have had to go home completely.”